Cancellation Policy

• If a reservation is cancelled 30 days or more (inclusive) before the arrival date, the cancellation fee is 20% of the total price of the stay.
• If a reservation is cancelled between 14 and 30 days (inclusive) before the arrival date, the cancellation fee is 50% of the total price of the stay.
• If a reservation is cancelled 13 days or less (inclusive) before the arrival date, or in case of a no-show on the arrival day, the cancellation fee is 100% of the total price of the stay.

We offer HotelStorno cancellation insurance:
– STANDARD (5% of the total price of the stay)
– OPTIMAL (6% of the total price of the stay)
– Information leaflet (PDF) »
– Detailed cancellation insurance conditions (PDF) »